Privacy policy

Draft for review. This document has not yet been reviewed by an attorney.

What we collect

Account details (name, email, password hash), the content you create (prompts, scripts, audio, artwork, clips), connected social account tokens, billing details handled by our payment processor, and basic usage and device data.

How we use it

To produce, host and distribute your episodes and clips, operate and secure the service, provide support, and send account and billing messages. We do not sell your personal information.

Service providers

We use trusted providers for AI text and voice generation, hosting, storage, email and payments. They process data only to provide those services to us.

Cookies, analytics and advertising

We use cookies and similar tools from Google Analytics and Meta (the Meta Pixel and Conversions API) to understand how visitors use our site and to measure our ads. When you sign up or buy, we may share a hashed (scrambled) email address, your IP address, browser details and the ad you came from with Meta so they can match the visit to an ad. You can limit this through your browser settings, ad blockers, or your Meta and Google ad preferences.

YouTube and Google account data

If you connect a YouTube channel, Chatedly uses YouTube API Services. With your permission we access your channel name and ID, upload the episode videos you choose or set to publish automatically, set their thumbnails and add captions. We do not read, change or delete your other videos, and we do not use this data for advertising or share it with anyone. We store an encrypted access token so uploads can run on schedule, and delete it when you disconnect. You can disconnect on the Social media tab or remove access at any time from your Google account permissions. Chatedly's use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. By connecting YouTube you also agree to the YouTube Terms of Service, and Google's handling of your data is described in the Google Privacy Policy.

Your content

Published episodes are public by design through your podcast feed and show page. Drafts stay private to your workspace.

Your choices

You can export or delete your content and close your account at any time. Email hello@chatedly.com for access or deletion requests.

Contact

Chatedly, Jacksonville, Florida. hello@chatedly.com